“Inflection Points” is a groundbreaking work on crisis management. Instead of treating a business crisis as an event that must somehow be survived, “Inflection Points” outlines how crisis can be an opportunity to transform your business and your life for the better. Our founder and CEO has helped companies around the world navigate profound moments of crisis and use them to create dramatic change, and this important publication is a compendium of his learnings.
From the cover:
Crisis can dramatically change a business: the sudden death of a CEO, a shakeup in the boardroom, an unplanned takeover battle or a global pandemic.
Such events can devastate businesses and the lives of principals. They can set in motion a downward trajectory that might appear to lead into the abyss. But that downward trajectory can be changed. That’s because moments of crisis demand radical action, and radical action is the foundation of transformational change.
You can use business turbulence and crisis to create your own inflection point, and in so doing transform your business and your life. With extensive case studies and real-world experience, this book will show you how.
Thomas is the author of the seminal conflict-prevention treatise House on Fire: How to Prevent Conflict and “Arsonist” Behaviors from Burning Down Your Company.
From the cover:
A company in which board or executive team conflicts get out of hand is a house on fire. Left unchecked, they can threaten the business, and in the worst cases, burn it to the ground. All nascent conflicts should be treated as dangerous and dealt with immediately to prevent those involved from unleashing “arsonist” behaviors that put the entire company at risk.
Thomas has worked globally with scores of publicly and privately held companies and family-owned businesses to resolve deep and significant disputes. In this book, he analyzes the origins of conflicts and offers five tools to prevent them from happening in the first place, or to regain control of those that might already exist.